Fireplace shop in Worcestershire

At Phoenix Fireplace World Ltd, we stock a wide range of gas fires, electric fires and woodburners. We have seven galleries covering 3000 ft² for you to browse. Visit us today and browse through our extensive range of products.

With more than 3000 ft² over two floors and more than 100 'working' fireplaces in 7 galleries, Phoenix Fireplace World Ltd offers one of the largest fireplace showrooms in the South West Midlands and Worcestershire.

Privacy policy

This privacy policy explains how Phoenix Fireplace World Ltd use any information we collect about you.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services from us. We also collect information from you for example when we complete a home survey report in conjunction with goods that you purchasing from us.

How will we use the information about you?

The information Phoenix Fireplace World Ltd collects about You is used to process Your order, manage Your account, arrange home survey and installation for the processing of Your order, for potential after sales issues and for our own accounting procedures which we are legally required to keep. We will from time to time have to share Your information with 3rd parties in order to manage Your account ie for any after sales issues and for our own accounting purposes.

Access to your information and correction.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at Phoenix Fireplace World Ltd, 38 New Road, Kidderminster, Worcestershire. DY10 1AF.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to another website you should read their own privacy policies.

Cookie Policy

For detailed information regarding our cookie policy, Please click on the link at the bottom of this page.

Changes to our privacy policy

We keep our privacy under regular review and we will place any updates on this web page.